What do volunteers mean to JourneyCare? They are more than people who express a willingness to help or undertake a service. Our volunteers are the heart and soul of our organization.
With over 1,200 volunteers, JourneyCare's Volunteer Team provides extensive support and care to our patients, their loved ones, and staff. JourneyCare offers volunteers the opportunity to share their unique knowledge, experiences, and gifts to make a difference in the lives of those we care for.
“What are your goals?” This is a question we ask all patients who are in our care. What can we do for them? What do they want to achieve? For our patient Fanny, her goal seemed impossible. But at JourneyCare, we never turn a patient away and we always strive to find a way to make their goals happen - even if it takes some creative thinking.
I began my odyssey with JourneyCare some eight months ago, after my fifth experience with hospice for family members. Having recently retired and looking to give back – but uncertain if volunteering at hospice was right for me – I discovered the We Honor Veterans program and found a perfect fit.
Our family's JourneyCare experience was exceptional. We discovered services beyond skilled nursing care, such as art, music, massage and Reiki therapies, pet care, patient visitation and, of course, We Honor Veterans. Many of these integrated services are provided by a host of passionate volunteers.
The We Honor Veterans program recognizes current and former military members for their service and assists them in accessing benefits they are entitled to receive. JourneyCare is one of the only nonprofit hospices in the Chicago area that is recognized by the National Hospice and Palliative Care Organization (NHPCO) as a partner in the We Honor Veterans program. JourneyCare also sponsors a Veteran Volunteers Advisory Council that engages veteran-centric event planning, training, and educational opportunities.
Santa and Mrs. Claus have a special place in their hearts for JourneyCare kids, all year long! And they both are joining JourneyCare to host Christmas in July in the south suburbs this summer!
It all started over a cup of coffee and a conversation I had with Nancy Sullivan. Nancy was ready to volunteer for JourneyCare and be a care companion for our patients. Nancy shared with me that she is the wingman to a very prominent historical figure … Santa!
Nancy explained that her husband, also known as Steve Sullivan, spent much of the past Christmas season visiting our CareCenters and pediatric patients at their homes. It was obvious bringing holiday joy is their mission, and they were happy that JourneyCare gave them the opportunity to help in this way.
My dog Sydney and I have been a pet therapy team with Journey Care for the last two years. When people think of therapy dogs most picture a little pup who will come lay quietly in their lap or on their bed. But when we arrive we can see the surprise in their eyes; Sydney is 80 pounds of labradoodle. Her size makes it easy for patients to reach her from their chair or bed. And people have shared that having a big dog lean on you is like getting a wonderful furry hug.
On Sunday, April 29, I had the pleasure of attending the annual Mitzvah Day program at Congregation Beth Tikvah in Hoffman Estates, one of more than 400 communities served by JourneyCare. A Mitzvah Day is a day in Jewish communities when congregation members come together to perform a wide variety of deeds that benefit their community. Many congregations in our service area have these annual programs.
The focus of this particular Mitzvah Day was inspired by a Jewish Care Services patient we cared for last year in our Marshak Family Hospice CareCenter in Glenview.
I'm a hospice volunteer who offers companionship and support to patients, but I felt anxious about visiting a hospice patient with memory loss. Would I make a connection that could provide comfort? Donna became my first teacher.
Donna, not her real name, was in her 70s, living in a nursing home, with advanced Alzheimer’s disease. She appeared short with a slight frame. She sat in a reclining chair in the television room, which was sparsely decorated. She had pads on her hands to keep from scratching her skin.
Just over two years ago, a young mother arrived at our Barrington CareCenter to receive end-of-life care. One of her final wishes was to create some memories with her young daughter during her very limited time left.
One request was to have a final “spa day” together. After contacting multiple local salons to assist with this very special request, Spa Bleu quickly returned the call to say they would love to offer their services for no charge and make her wish a reality. This began our amazing partnership with Spa Bleu.
My name is Colleen and this is my buddy Patches. We have the privilege of visiting JourneyCare’s Marshak Family Hospice CareCenter in Glenview as pet therapy dogs. We try to provide some comfort, companionship, physical contact and stress relief for hospice and palliative care patients, their families and visitors. Did you know that by giving patients and families something to look forward to, our visits can help improve their quality of life?
Looking to start 2018 off right? Become a JourneyCare volunteer!
Did you know Medicare requires that 5% of all patient care hours be provided by volunteers? JourneyCare is seeking volunteers to support patients, families, and staff so that, together, we can enrich lives through expert and compassionate care. Volunteers are an essential part of our team’s success!