The message was simple, but powerful. “Thank you” are the words our supporters heard when they picked up the phone on Thursday, January 25 during the JourneyCare Foundation’s annual Thank-a-Thon. Volunteers from throughout our agency – the Foundation, Board members, leadership and volunteers – spent the day calling our nearly 7,000 generous donors from the WTTW studios in Chicago to express our gratitude for all they make possible.
‘Tis the season of comfort and joy. How is that possible working with Jewish patients in hospice? That’s not as much of a challenge as might one think. As a Jewish Care Service Ambassador, I have the wonderful opportunity to visit with our Jewish hospice patients and provide Jewish support and companionship.
I first met Robin, a 53-year-old ALS (amyotrophic lateral sclerosis) patient, when JourneyCare began caring for her about two years ago. I was welcomed in Robin’s home to make weekly visits. I instantly hit it off with Robin and always look forward to my weekly visits with her.
During this Pastoral Care Week, I would like to celebrate the chaplains at JourneyCare and around the world for all the care that you provide to people and families in the various ways you serve. As I reflect on my own pastoral care journey, I am appreciative of the profession I feel called to do.
What do I love about hospice care? I love that it is not specifically focused on death, but on the life of the patient. As a chaplain, this has afforded me the opportunity to hear each patient's life journey. It is in this sharing that I have gained the opportunity to celebrate patients’ lives in the present. Listening to the patients and their families allows their life experiences to be honored. It also has allowed me the opportunity to hear how their lives connect the past, present and their desires in their final months and days. These stories have really influenced my calling as a chaplain.
Who amongst us feels like a superhero at the end of the day? Do you ever feel like we must have superhero powers to manage juggling all that is on our plates, including all our daily professional and personal responsibilities, not to mention all the emotions included in our day-to day-lives?
Well, I stopped asking myself that question. I stopped thinking in terms of how busy am. Instead, in the new Jewish year as I try to be more introspective, I’m going to try to stop and ask myself what have I missed in the process of my juggling act. In terms of hospice patients, was there something I missed? I will remind myself to ask what stumbling blocks are in the way of a patient’s ability to feel like a superhero and how can I help remove them.
My career as a physician has paired me with many facets of medicine. I have explored private family practice, treated patients in nursing homes and even treated infants. Each of these are wonderful and worthy specialties, but I never felt the visceral connection to them that I feel with hospice and palliative care.
This work is a calling. And as JourneyCare celebrates our physicians this month, I celebrate my colleagues who also feel called to serve patients facing serious illness or the end of life.
I joined the JourneyCare Foundation five weeks ago, helping the Foundation raise funds to cover uncompensated care. Because I’m not a clinician and I don’t work in any of our other patient or family facing departments, I quickly realized that in order to be most effective, I needed to find a way to keep patients front and center in my mind and never lose sight of my “why” for being at JourneyCare. I brought in a photo of my Nana who passed away eight years ago after seven years of round-the-clock care by my family. We didn’t know about hospice or palliative care services. I joined JourneyCare because I want to help ensure other families don't go through such a physically and emotionally painful ordeal alone.
In my short time at JourneyCare, I’ve discovered that we go over and above to provide extra care and services that patients and their families don’t even realize they need or want, but which help provide comfort. One of these extras has been particularly impactful on me.
I’ve been employed as a Certified Nursing Assistant (CNA) for the past 25 years. I never thought I would work as a CNA for this long, but when you have passion for what you do, it’s easy to find comfort in your work. It gives me great pleasure to serve the people within my community. If I can put a smile on someone’s face each day, that makes my life worth living.
But at times, there are occasions when being a caregiver can be stressful. To reduce stress when caring for others, I first take the time to take care of my own well-being.
I've been a CNA since 1984, with 12 of those years dedicated to hospice. I have always enjoyed caring for people. My motto is: You get out of self by doing for others. My belief is that we are here to serve one another to the best of our ability.
This journey has been comforting. The name JourneyCare is so fitting — because the CNAs that are in the field are always on a journey to give care to another person. It has been a blessing that a group of individuals can come together as a team and be able to comfort, while respecting patient and family needs.
As an Advanced Practice Nurse and International Psychologist, I'm passionate about providing hospice and palliative care simply because it is the right thing to do.
Everyone facing serious illness deserves this holistic, compassionate care, and I feel extremely blessed to be part of an organization like JourneyCare – one that shares my vision of delivering care to all who need it.
Part of our shared mission is spreading the word about the need for this supportive care in our communities, in the United States and throughout the world. That is because, unfortunately, many people are not able to receive the hospice or palliative care they need. This includes not only patients in developing countries, but even citizens of our own country who are part of marginalized, stigmatized and vulnerable groups.