Kristi Thilges, CNA

 I have worked for JourneyCare for two years as a Certified Nursing Assistant (CNA), I am also a certified Phlebotomist. My goal before JourneyCare was to continue school and move on to become a Nurse. 

My plans changed when I became a hospice CNA. I fell in love with it. I came home one day and explained to my husband that this is where I should be. I let him know that I no longer wished to continue school. He was surprised at first, but told me to follow my heart and that is what I’m doing. 

I believe that you have to love what you do - you can’t be good at anything unless you love it. I wake up everyday before work knowing that I’m going to put my whole heart into every patient I care for. I love everything that comes with being a CNA. I cannot see myself doing anything else, I love what I do.


Fran Nathanson, LCSW

Fran Nathanson is a Licensed Clinical Social Worker who has worked in bereavement for 10 years. She is currently Manager of Grief Services at JourneyCare. Prior to that, she worked for 33 years in various roles for Thresholds, a large, private psychiatric rehabilitation program. A native of Cleveland, Ohio (and long-suffering Cleveland Indians fan), she came to Chicago as a VISTA volunteer following undergraduate school.

Jason Princer, Chaplain

Chaplain Jason Princer joined JourneyCare in November of 2015 after pastoring a small church in Woodstock, Illinois for two years. Prior to that he pastored United Methodist Churches in rural northeast Iowa for ten years.  He currently works with three different clinical teams ministering to both adult and pediatric patients. He has been married to his wife, Kris, for 22 years and has two sons, Andy, 16 and Ryan, 20. He earned his Bachelor’s Degree in Human Services and Religion at Buena Vista University in Storm Lake, Iowa and his Master of Divinity Degree from the University of Dubuque Theological Seminary. He loves to cook, sing, read, and make people laugh, though not all at once…usually.


Tammy McNeal, Chaplain

I am a full-time Field Chaplain for the Amber Team and currently assist at our Hospice CareCenter at Northwest Community Hospital. Before serving at JourneyCare, I served at my church as the Pastor-Chaplain of our congregation and at a Trauma One hospital—both on the West Side of Chicago. I'm a mother of five adult children (one girl and four boys), one grandson and one on the way. (YAY!!!)  I'm currently an Associate Ordained Pastor at New Mount Pilgrim Missionary Baptist Church in Chicago, and  have served at this church for 24 years. I received my Master’s in Theology from McCormick Theological Seminary in 2009, and completed two units of Clinical Pastoral Education units (CPEs) in Pastoral Care Counseling.

Ann Portmann, RN Case Manager

Ann Portmann is RN Case Manager for the Amber team at JourneyCare. Ann has worked for JourneyCare for five years, starting as a crisis care Certified Nursing Assistant (CNA) and then as a Nurse Case Manager.


Diane Klick, Massage Therapist

JourneyCare Massage Therapist Diane Klick, LMT, graduated Valedictorian from Cortiva Institute of Chicago in 2011 and began working at JourneyCare in 2010 as receptionist, then as LMT in 2012. Diane has completed additional training and certifications with renown PT-John Barnes Myofascial Release Techniques, Raindrop Technique and Bliss Technique thru Lessons in Vitality, Manual Lymphatic Drainage through the Klose Training, and is a Reiki I+II Practioner.

Diane enjoys Inservice support and education/training for our Volunteers for Comfort Touch as well as LMTs. Diane was a former ballerina in Frankfurt, Basel and Zurich having performed all over the world and lived 22 years in Switzerland. She speaks and writes fluent German.

She enjoys being a grandmother now and traveling to visit her sons.


Roberta Ward, Social Worker

Roberta Ward is a Licensed Clinical Social Worker for JourneyCare. She began working in community mental health over 20 years ago, and has been privileged to spend the past 12 years doing hospice and bereavement work. Roberta began practicing meditation and mindfulness several years ago as a way to better manage stress and anxiety. The impact of these practices was so significant in her life that she decided to pursue certification as a meditation and mindfulness teacher in order to share the benefits with others.

Roberta is happily married and has two wonderful daughters. She serves as Social Justice Deacon at her church, enjoys traveling, creating mosaics, and spending time with family and friends.


Vicki Foreman, Bereavement Counselor

Vicki Foreman is a Licensed Professional Counselor, National Board Certified Counselor, Grief Recovery Specialist and Bereavement Counselor at JourneyCare’s Glenview location. Vicki began practicing meditation and mindfulness during her undergraduate years and was trained by Deepak Chopra. She has been teaching meditation and mindfulness for 15 years. After several years of teaching and realizing how meditation significantly helped her students mentally, emotionally, physically and spiritually, Vicki returned to school to earn her Master’s Degree in Counselling. Discovering that meditation is a part of many mental health interventions, Vicki often uses these techniques to help clients process their grief and find peace.


Dr. Mark Grzeskowiak, MD, HMDC

Dr. Mark Grzeskowiak, MD, HMDC

Dr. Mark Grzeskowiak, MD, HMDC, is JourneyCare’s Vice President of Medical Services. He earned his medical degree from the Medical University of Warsaw (Poland) and completed his residency at Thomas Jefferson University at Underwood Memorial Hospital, Family Medical Center in Woodbury, NJ. At home, he is a husband and father to four children and loves taking on home renovation and auto mechanic projects, fitness and travel.

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