It’s clear to see that the nurses, doctors, certified nursing assistants and volunteers at JourneyCare are dedicated to patients and their families.
After all, these staff members provide outstanding care for them face-to-face every day.
But so many of us behind the scenes are equally passionate about hospice and palliative care and help in our own ways – whether it’s by working to keep our Hospice CareCenters and offices beautiful, managing administrative responsibilities, or by raising funds to help patients with limited means.
In our case, we in the JourneyCare Marketing Communications department are committed to spreading the word about hospice care and palliative care so that everyone in need can easily find us. We believe everyone should know how to access this supportive care while facing a serious illness. And we love sharing touching stories from our patients and families, since we know that hearing about those who have “been there” can often help someone access care sooner.
It’s pretty much a fact that bitterly cold winter days are made infinitely better by a bowl of soup, a warm blanket and a game of cards. JourneyCare’s third annual Soup & Stories volunteer service project, which takes place over the Martin Luther King, Jr. Holiday weekend, exists to provide these very items to hospice patients and their families.
The winter season is one of dichotomous feelings and expectations. With a flux of holidays, considered by many to be “the most wonderful time of the year,” there also comes the sadness mirroring a period of loss, change, darkness, and cold. For those who have experienced a recent death of someone they love, there are constant reminders of traditions and memories, but also of the empty place at the family table. As a grief therapist with JourneyCare throughout the past three years, my calendar grows ever fuller as December rolls around. There is also palpable relief in those I counsel when the holidays have passed us by.
My nursing career was born in intensive care units and emergency trauma rooms, serving patients in fast-paced, critical settings. When dealing with cardiac arrests or other life-and-death emergencies, I felt highly comfortable helping patients in these crucial moments.
So when my nursing focus shifted to hospice and palliative care (first in Northern Virginia), I was also comfortable asking the tough questions.
My mentor, author and RN Maggie Callanan, taught me to use the first two to three hospice visits with our patients to build trust and understand their beliefs, wishes, and needs so that we could best serve them in whatever time they might have.
Maggie stressed the importance of hoping for the best by preparing for the worst and so during the initial visits we intentionally asked: “If you could design your own death, how would you do it?; Where would you want to be and who would you want to be there?; Do you believe in something after death?; What do we need to do to make you feel as comfortable as you can be?”