Today Jin Schnitzler, RN, and Chef Stephen Manno, Director of Dining Services in Glenview, share their story of how they worked as a team to help a patient and his wife experience a day of joy in hospice – all through the simple comfort of food. The duo is part of the team at our Marshak Family Hospice CareCenter in Glenview and both help spread the JourneyCare philosophy of treating the whole patient: body, mind and spirit.
Jin: When our patient arrived he could not swallow and had medical devices for nourishment. But he wanted to experience food, even if it was just to chew. So I got to talking with him and asked about his favorite food.
My path to becoming a hospice volunteer is unusual in that the first step was taken by my wife who checked out the Marshak Family Hospice CareCenter in Glenview, assuming I was going to need it.
I’d been experiencing dizzy spells that on a few occasions toppled me to the floor. Being a committed idiot, I didn’t tell anybody about this until one morning, after nearly falling down, the thought occurred that this might not be normal and that an emergency room visit just might be appropriate.
As an employee of JourneyCare and a person working in hospice for many years, I understand the importance of dying with dignity. My grandfather had been declining since September of 2015. My mom and I flew out to Puerto Rico and brought him home to Chicago to take better care of him. It was an ongoing battle with my family. I wanted hospice and they wanted to fight to keep him alive by any means necessary. I had to learn, with the help of my wonderful coworkers, to take a step back and wait for her to ask me.
Not long ago, I received a voicemail from one of my former bereavement clients. She thanked me profusely for all of my help and indicated that her life was decidedly better, and her outlook much more positive than it had been before we had started meeting. She, like many others, expressed during our first session sentiments such as, “I don’t know if I can make it through this;” “I’ve never gone through a loss like this before;” "I don’t even know what to expect.”